BISSELL CrossWave

How does the dual-tank system work and why is it important?

The dual-tank system keeps clean water and cleaning solution completely separate from dirty water and debris. This prevents dirty water from being recirculated onto your floors, ensuring you're always cleaning with fresh solution. The clean water tank holds your cleaning solution, while the dirty water tank collects all the grime, pet hair and debris. This separation is crucial for maintaining hygiene standards and preventing cross-contamination during cleaning.

What's the difference between Hard Floor and Rug cleaning modes?

The two cleaning modes optimise water flow and suction power for different surfaces. Hard Floor mode uses less water and stronger suction to prevent oversaturation on sealed surfaces like laminate, tile and hardwood. Rug mode increases water flow and adjusts suction to penetrate carpet fibres effectively whilst preventing damage. The 560W motor automatically adjusts performance based on your selected mode for optimal results.

Can this machine clean right up to walls and furniture edges?

Yes, the low-profile foot design and swivel head enable close-to-edge cleaning. The swivel head rotates to manoeuvre around furniture legs and into corners, whilst the slim profile allows the machine to reach under low furniture. This design eliminates the need for separate edge cleaning tools in most situations, making your cleaning routine more efficient.

How do you maintain the machine and keep it performing well?

Regular maintenance involves emptying the dirty water tank after each use to maintain strong suction power. The self-cleaning system and included storage tray make maintenance straightforward. Rinse the multi-surface brush roll and filter regularly. The storage tray catches drips and provides a dedicated space for drying components. Replace the filter when it becomes worn or damaged to maintain optimal performance.

What surfaces can this machine safely clean?

The CrossWave works on hard floors including sealed hardwood, laminate, tile, vinyl and linoleum. It also cleans area rugs and low-pile carpets effectively. However, avoid using it on unsealed wood, waxed floors, or high-pile carpets. The multi-surface brush roll is designed to be gentle enough for delicate surfaces whilst tough enough to remove embedded dirt from textured floors.

How much does the machine weigh and is it easy to manoeuvre?

At 5.2kg, this machine is relatively lightweight for a wet/dry vacuum. The built-in carry handle and self-standing design make transport and storage simple. The corded design eliminates battery weight whilst providing consistent 560W power. The swivel head reduces the effort needed to change direction and the compact dimensions (11.81 x 9.06 x 45.98 cm) allow for easy storage in most cupboards.

What's included in the box and do you need additional accessories?

The package includes everything needed to start cleaning: a filter, multi-surface brush roll, sample bottle of multi-surface cleaning solution, storage tray and user guide. You'll need to purchase additional cleaning solution once the sample runs out. The included components are designed to work together optimally and replacement parts are readily available when needed.

How does the 3-in-1 cleaning process actually work?

The machine simultaneously vacuums loose debris, applies cleaning solution and extracts dirty water in one pass. The multi-surface brush roll agitates dirt whilst the 560W motor provides suction to remove both dry debris and wet soil. Clean solution is dispensed from the front tank, mixed with dirt by the brush roll, then immediately extracted into the dirty water tank. This process leaves floors clean and helps them dry faster than traditional mopping.