Bissell CrossWave HF2 (Black/Cool Grey & Bossanova Blue)

What floor types can I clean with this machine?

The machine works on all sealed hard floors including wood, tile, laminate, linoleum and LVT flooring. It's not suitable for unsealed floors, carpets, or rugs. The gentle brush roll and controlled water dispensing make it safe for delicate hardwood floors whilst being effective on textured tiles and grouted surfaces.

How much cleaning solution does it use and how long does it last?

The machine comes with 236ml of natural multi-surface cleaning solution. This typically provides 2-3 full tank fills depending on your floor area. The automatic dispensing system controls usage, but you'll need to purchase additional solution for ongoing use. Many users find one tank sufficient for cleaning 2-3 average-sized rooms.

Do I need to vacuum or sweep before using this machine?

No pre-cleaning is required. The machine simultaneously vacuums up loose debris whilst washing your floors. However, some users prefer to do a quick vacuum first when dealing with heavy debris like pet hair or large crumbs, as this can help the machine focus on the washing function rather than picking up excessive loose dirt.

How does the self-cleaning cycle work and how long does it take?

After cleaning, place the machine on the storage tray, fill the clean tank with water and press the self-clean button. The machine runs for about 30 seconds, flushing clean water through the system and brush roll whilst directing all debris into the dirty water tank. This prevents odours and keeps the machine hygienic between uses.

Is the machine heavy and difficult to manoeuvre?

Weighing 3.99kg, it's significantly lighter than traditional vacuum cleaners. The self-propelled steering means the machine moves forward on its own - you simply guide it. Users with back problems report finding it much easier than traditional mopping and the upright design eliminates bending and kneeling.

How often do I need to empty the dirty water tank?

This depends on how dirty your floors are and the size of the area you're cleaning. The tank capacity allows cleaning of 2-3 average rooms before emptying. You'll know it's full when suction decreases or when the tank reaches the maximum fill line. The tank is easy to remove and empty into your sink or toilet.

Can I use my own cleaning solutions or just Bissell products?

Bissell recommends using only their cleaning solutions to maintain warranty coverage and optimal performance. Their solutions are formulated specifically for the machine's dispensing system and won't cause damage or clogging. Using other products may void your warranty and could potentially damage internal components or leave residue on your floors.

How long is the power cord and will it reach around my home?

The extra-long power cord allows cleaning of large areas without unplugging. Users report being able to clean 2-3 rooms from a single outlet. The exact length isn't specified, but customer reviews consistently praise the cord length as being sufficient for whole-floor cleaning without the frustration of constantly switching outlets during cleaning sessions.