Proscenic P11 Mopping (Silver Star, Cordless)

How long does the battery last on a full charge?

The 25.9-volt battery system provides consistent runtime for typical household cleaning tasks. Battery life varies depending on the power setting used and whether you're using suction only or the wet mopping function. The included power adapter allows for convenient charging between uses and the wall mount doubles as a charging station.

Can this vacuum handle both carpets and hard floors effectively?

Yes, the P11 Mopping works on all floor types including carpets, rugs, hardwood, laminate, tile and vinyl. The roller brush is designed for carpet cleaning whilst the floor brush attachment handles hard surfaces. The mopping function is specifically for hard floors and should not be used on carpets or rugs.

How does the wet mopping function work?

The wet mopping feature uses the included water tank and mopping pad attachment. Fill the water tank, attach the mopping pad to the floor brush and the system distributes water evenly as you clean. This allows you to vacuum up dry debris first, then switch to mopping for a complete floor cleaning in one pass.

Is the HEPA filter washable or do I need replacements?

The HEPA filter is washable and reusable, which reduces ongoing maintenance costs. The package includes two air inlet HEPA filters. Wash the filters regularly with cool water, allow them to dry completely before reinstalling. Replace filters only when they become damaged or lose their effectiveness over time.

What surfaces can I use the mopping function on?

The mopping function is designed for sealed hard floors including tile, laminate, hardwood, vinyl and linoleum. Do not use the wet mopping feature on unsealed wood, carpets, rugs or any surface that could be damaged by moisture. Always test on an inconspicuous area first if you're unsure about floor compatibility.

How do I store this vacuum when not in use?

The included wall mount provides convenient storage and charging. Mount it on any suitable wall surface to keep the vacuum, accessories and charging cable organised. The telescopic pipe can be adjusted to fit your storage space and the lightweight design makes wall mounting practical without requiring heavy-duty fixings.

What's included in the box besides the main vacuum?

The complete kit includes the main body, telescopic pipe, battery, power adapter, wall mount, roller brush, floor brush, 2-in-1 dusting brush, crevice tool, water tank, mopping pad, two air inlet HEPA filters and user manual. This comprehensive accessory set covers most household cleaning tasks without requiring additional purchases.

Can I use cleaning solutions in the water tank?

The user manual will specify whether cleaning solutions are compatible with the water tank system. Generally, it's safest to use clean water only to avoid damaging internal components or voiding the warranty. If you need additional cleaning power, pre-treat stains separately before using the vacuum's mopping function with plain water.